Privacy and Cookies

1. Who we are

Saya Machinery and Measurement Technologies LTD ("Saya34", "we", "us", "our") provides equipment calibration, measurement, training and machinery purchase consultancy services in the United Kingdom. We are the data controller responsible for the personal data described in this policy.

• Company: Saya Machinery and Measurement Technologies LTD, registered in England and Wales, No. 12886870
• Contact: info@sayamachinery.co.uk · +44 7523 213760

2. The data we collect

Depending on the services we provide, we may collect and process:

• Identity & contact data — name, company, job title, email address, telephone number.
• Technical & equipment data — details of the machinery, instruments and infrastructure we calibrate, test or advise on.
• Transaction data — details of the services we provide and related invoicing.
• Website data — IP address, browser type and usage data when you visit this site or submit our contact form.

3. How we use your data

We only use your personal data when the law allows us to — most commonly to:

• provide the calibration, measurement, training or consultancy services you request;
• respond to enquiries submitted through our contact form or by email;
• comply with our legal, regulatory and tax obligations;
• pursue our legitimate business interests, such as administering and improving our services.

4. Who we share it with

We never sell your personal data. We may share it, where necessary and lawful, with:

• regulators, authorities or HMRC where required by law;
• software and IT providers whose systems we use to deliver our services (including our website and form provider);
• professional advisers such as accountants, auditors and insurers.

5. How long we keep it

We keep personal data only as long as necessary for the purposes above, including to satisfy legal, accounting or reporting requirements — after which it is securely deleted or anonymised.

6. How we protect it

We have appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Access is limited to those with a genuine business need.

7. Your rights

Under the UK GDPR you have the right to access, correct, erase, restrict, object to, or request the transfer of your personal data. To exercise any of these rights, contact us at info@sayamachinery.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

Our website may use the following types of cookies:

• Strictly necessary cookies — required for the site to function.
• Analytical cookies — help us understand how the site is used so we can improve it.
• Functionality cookies — remember your preferences.

You can block or delete cookies through your browser settings; some parts of the site may then not work properly.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised date.